Terms And Conditions

1. Free Shipping

      Conditions apply as determined by the company.

2. Customer Support

      Available during business hours: Monday to Friday, 9:00 AM – 6:00 PM.

3. Product Exchange Policy

      a. Requests must be made within 14 days after receiving the product.
      b. The product must be in perfect condition (100%), with all original tags and packaging intact.
      c. Exchanges are allowed for items of the same price. If the new item is more expensive, the customer must pay the price difference. If the new item is cheaper, the company does not refund the difference.
      d. For any questions, please contact our Call Center at 02-117-1300 before placing your order.
      e. Only one exchange per order is allowed.
      f. The company does not accept returns or provide refunds for purchased items. Customers should review all product details before completing their order.

In case the product received is defective or incorrect due to company or shipping error:
Customers can file a claim immediately. The company will replace the product free of charge and cover all shipping costs.